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Noticeboard

Under NHS guidance all appointments will now be by phone. Your GP or Nurse will call you around the time of your appointment and manage all they can over the phone. Please DO NOT come to the surgery unless they ask you to.  Thank you.  

  • Bristol City Council – #wearebristol coronavirus hotline

 

0800 694 0184 – Monday – Friday 8.30 – 17.00

 

Bristol City Council have set up - The We Are Bristol support phone number – 0117 352 3011 – went live yesterday, and will offer support to residents across the city.

 

Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.

 

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Susan West

Office Manager

Vivian Munday

Practice Manager

Zoe Oldfield- Moore

Reception Manager

Administration

Gail Turner

Administrative Assistant

Shannon Patchett

Administration / IT Assistant

Reception

  • Stacey Cook
  • Wendy Souch
  • Samantha Stokes
  • Elaine Slade
  • Laura Collins
  • Sherrilyn Giddings

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Natasha West
Medical Secretary
Marion Hunt
Medical Secretary
Jess Noble

Medical Secretary

 
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