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Noticeboard

Under NHS guidance all appointments will now be by phone. Your GP or Nurse will call you around the time of your appointment and manage all they can over the phone. Please DO NOT come to the surgery unless they ask you to.  Thank you.  

  • Bristol City Council – #wearebristol coronavirus hotline

 

0800 694 0184 – Monday – Friday 8.30 – 17.00

 

Bristol City Council have set up - The We Are Bristol support phone number – 0117 352 3011 – went live yesterday, and will offer support to residents across the city.

 

Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.

 

Repeat Prescriptions

You can drop your repeat slip into the box on the reception desk or ask at reception or E-mail us on:

bnssg.hartwood.prescriptions@nhs.net

We do not accept medication requests over the telephone.

Please leave two working days before coming to collect your prescription from the surgery.

You can order repeat medication using your mobile phone or tablet.  To do this you need to visit the surgery so we can print you a log in code and password.  Please bring proof of identification with you.

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Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

If you have signed up to Patient Access you can order your medication by clicking the link below:

https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2F

 
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