This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Under NHS guidance all appointments will now be by phone. Your GP or Nurse will call you around the time of your appointment and manage all they can over the phone. Please DO NOT come to the surgery unless they ask you to.  Thank you.  

  • Bristol City Council – #wearebristol coronavirus hotline

 

0800 694 0184 – Monday – Friday 8.30 – 17.00

 

Bristol City Council have set up - The We Are Bristol support phone number – 0117 352 3011 – went live yesterday, and will offer support to residents across the city.

 

Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.

 

Appointments

diary_appointmentYou can make an appointment either by telephone, in person or online (to do this you will need to register for online appointments in surgery).  The receptionist will try to give you a suitable appointment with the doctor of your choice.

Medically urgent problems are dealt with on the same day, please ring between 08:00 - 08:30 for an urgent appointment.

Extended hours appointments are offered on Monday and Tuesday evenings up to 19:30. These are primarily for patients who work and find it difficult to attend the surgery during normal hours.

If you are late for your appointment the doctor or nurse may not be able to see you.  If you are unable to attend your appointment please let us know as soon as possible so it can be offered to someone else.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Teaching

Occasionally we train medical students and nurses in the surgery and they may attend your consultation. You will of course be asked if this is acceptable to you and if it is not the student will leave.

Research

Hartwood Healthcare is a research practice and you may be asked occasionally to assist in our research.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

IMPROVED ACCESS

GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website