Job Vacancies

Medical Receptionist

Hartwood Healthcare Jobs in Bristol BS13 - 2023 | Indeed.com

To provide an efficient, helpful and friendly point of contact for patients and visitors and act as a focal point of communication between patients, doctors and other clinical staff

Key Responsibilities

• Ensure an effective and efficient reception service is provided to patients and all other visitors to the practice
• Process appointment requests for the day and future appointments from patients by telephone and in person, ensuring that appointments are booked with the most appropriate clinician
• Deal with visit requests ensuring accurate recording of all relevant information
• Take general enquiries and telephone messages, passing them accurately and swiftly to the correct recipient
• Undertake a variety of clerical duties as determined by need and competency; for example, sickness absence certificates, recalling patients for clinics, scanning letters on to the computer system, adding patient data on to records, processing new registrations etc.
• Keeping the Reception and waiting area neat, tidy and stocked
• Ensuring daily, weekly and monthly reception administrative tasks are completed in a timely manner
• Help and support colleagues as required, including cover for annual leave and sickness
• Effectively manage own time, workload and resources
• To assist in the cancellation of surgeries due to sickness etc by contacting patients by letter or telephone
• Any other duties as required by the Reception Supervisor or the Practice Manager