Hartwood Healthcare

Covid-19 Coronavirus

UPDATED 21/04/2021



The getUBetter app is provided free of charge by BNSSG CCG for patients registered at Hartwood Healthcare .
It can be accessed on a Smartphone or on the Web and guides you day-by-day through a sequence of exercises and tips to help you get better from a range of new or recurrent musculoskeletal conditions:
• Lower back pain
• Back and leg pain
• Neck Pain
• Shoulder Pain
• Ankle Pain
• Knee Pain
• Soft Tissue Lower Limb

You will be referred to the App by one of our GPs or Physio, or you can self-register by clicking on this link or the App image.
Please use an email address that is unique to you and select the condition you need help to manage.
You will then be sent an email with all the information you need to get started.
You can download the getUBetter App to your Smartphone for easiest access or use the Webapp

If you develop another condition register again with the same email address, select your new condition and it will be added to your account.
The app will also connect you to your local treatment, healthcare providers or support services if needed like Physiotherapy

getUBetter - Request Access

We want to reduce your exposure to the risk of COVID-19. PLEASE arrive for your appointment on time – NOT EARLY. A longer wait outside increases your risk of exposure to the virus.

Our doors maybe closed BUT WE ARE STILL OPEN! If you think you need to speak or see a doctor or nurse please phone the surgery as normal. If you need to be seen you will be given an appointment time and instructions.  Please follow.

A reminder that we're taking referrals for counselling those who are shielding until June 30th 2021. If you're interested, contact counselling@bristolmind.org.uk for a registration form. Please read the flyer for details about eligibility thanks again to our funders #mentalhealth

Bristol Mind

We would ask that all our patients wear a face covering/ face mask if possible. We understand some people are exempt from wearing a mask, but we would ideally like you to wear one for the short while you are in the Health Centre to keep us safe which keeps us up and running.

The Kent variant which has now been found in Bristol is easier to pass on than the original which is why we need to be so careful. Thankfully the vaccines probably still work OK against it.
Thank you for your understanding at this challenging time from the team at Hartwood Healthcare Centre. 😊



Thank you for you patience over this challenging time. From The Team Hartwood Healthcare.#HandsFaceSpace

If you need support and you're in the clinically extremely vulnerable, please click the link: https://www.gov.uk/coronavirus-shielding-support 

New guidelines. We are now in Lockdown. 

              Get Help during lockdown in BristolImage may contain: text that says "With another lockdown happening, please remember if you're struggling and you feel hopeless, you're not alone!! Can these helplines get shared far and wide for those who may need someone to talk to during this uncertain time? Samaritans 116 123 Anxiety UK 03444 775 774 Mind 0300 123 3393 Calm 0800 58 58 58 Crisis text line (text)85258 Child-line 0800 11 11 MENTALK"




Useful links for support during Coronavirus:

 National Domestic Violence Helpline: 0808 2000 247


 NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

 Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

 MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’.


 YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.


 Icon Babies cry: You can cope.


 SafeLives: Specific resources for domestic abuse and COVID.


 IRISi interventions:



(Site updated 05/05/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website