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Under NHS guidance all appointments will now be by phone. Your GP or Nurse will call you around the time of your appointment and manage all they can over the phone. Please DO NOT come to the surgery unless they ask you to.  Thank you.  

  • Bristol City Council – #wearebristol coronavirus hotline


0800 694 0184 – Monday – Friday 8.30 – 17.00


Bristol City Council have set up - The We Are Bristol support phone number – 0117 352 3011 – went live yesterday, and will offer support to residents across the city.


Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.


To keep you safe and well we are dealing with patient's medical problems over the telephone. There will be no facility to book direct into a face to face appointment. We MUST limit footfall to the surgery.
Please help us manage the volume of calls by providing the Reception team with full details of symptoms.  
You will receive a call from a clinician who will manage all they can over the phone. Only if absolutely necessary will we offer you a face to face appointment. PLEASE do not come to the surgery unless asked to do so by a member of the Hartwood Healthcare team.
MONDAY08:30 -12:30


1:30 - 6:30 *

TUESDAY08:30 -12:30*CLOSED1:30 - 6:30 *
WEDNESDAY08:30 -12:30*CLOSED1:30 - 6:30 *
THURSDAY08:30 -12:30*CLOSED1:30 - 6:30 
FRIDAY08:30 -12:30*CLOSED1:30 - 6:30 

Drop in Blood Clinic Times

(for Registered Patients)
MorningAfternoon Evening
MONDAY08:30 -10:15
TUESDAY08:30 -10:1513:30 -14:45
WEDNESDAY08:30 -10:1513:30 -15:0016:45 -1800
THURSDAY08:30 -10:1513:30 -14:45
FRIDAY08:30 -10:15

GP appointments are also now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.

We offer Extended Access surgeries on two Mon evenings per month and each Tuesday (18.30 – 19.30) These appointments are reserved for those who cannot access our normal opening hours.

We offer Extended Access telephone consultations between 07.10 – 08.00 on Tuesday, Wednesdays, Thursdays and Fridays. These appointments are pre-bookable only.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website